This Privacy Policy describes how Ravens Nest Productions, Inc. ("Ravens Nest," "we," "us," or "our") collects, uses, and discloses your personal information when you use our website, services, attend our events, purchase our merchandise, or interact with our advertisements and sponsors. We are committed to protecting your privacy and handling your personal information responsibly.

 

Ravens Nest Productions, Inc. is a Delaware C-Corporation.

 

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1. Information We Collect

We collect various types of information from and about you, including:

 

1.1 Personal Information You Provide to Us:

This includes information you voluntarily provide when you:

• Purchase tickets for events (e.g., name, email address, phone number, payment information).

• Buy merchandise (e.g., name, shipping address, billing address, payment information).

• Sign up for newsletters or marketing communications (e.g., email address).

• Participate in surveys, contests, or promotions (e.g., demographic information, responses).

• Contact us for support or inquiries (e.g., name, email, details of your inquiry).

• Apply for sponsorship or advertising opportunities (e.g., company name, contact person, business details).

 

1.2 Information Collected Automatically:

When you access or use our services, we may automatically collect certain information about your device and usage, including:

• Log Data: Information that your browser sends whenever you visit our website (e.g., IP address, browser type, browser version, pages visited, time and date of visit, time spent on pages).

• Device Information: Information about the device you use to access our services (e.g., device type, operating system, unique device identifiers).

• Cookies and Tracking Technologies: We use cookies and similar tracking technologies (e.g., web beacons, pixels) to track activity on our services and hold certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

 

1.3 Information from Third Parties:

We may receive information about you from third-party sources, such as:

• Event ticketing platforms.

• Payment processors.

• Marketing partners.

• Social media platforms (if you interact with us through them).

• Sponsors and advertisers (in connection with our agreements).

 

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2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide and maintain our services: To operate our website, organize events, and fulfill merchandise orders.

• Process transactions: To process your ticket and merchandise purchases, including payment processing and shipping.

• Communicate with you: To send you confirmations, updates, marketing communications (if you've opted in), and respond to your inquiries.

• Personalize your experience: To tailor content, offers, and advertisements to your interests.

• Improve our services: To understand how our services are used, analyze trends, and enhance user experience.

• Conduct marketing and advertising: To deliver targeted advertisements and promotions, including for our events, merchandise, and sponsor offerings.

• Administer contests, surveys, and promotions: To manage your participation and deliver rewards

• Ensure security and prevent fraud: To protect our services, users, and prevent illegal activities.

• Comply with legal obligations: To meet legal, regulatory, and compliance requirements.

 

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3. How We Share Your Information

We may share your personal information with third parties in the following circumstances:

• Service Providers: We engage third-party companies and individuals to facilitate our services (e.g., payment processors, shipping companies, IT service providers, marketing agencies, analytics providers). These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

• Event Partners and Venues: For event-related purposes, we may share necessary information with co-organizers, venues, and other partners to facilitate event access and management.

• Sponsors and Advertisers: We may share aggregated or anonymized demographic information with our sponsors and advertisers. With your explicit consent, we may share specific personal information for co-promotional activities.

• Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

• Business Transfers: In the event of a merger, acquisition, asset sale, or other business transaction, your personal information may be transferred as a business asset.

• With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.

 

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4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

 

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5. Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

• Access: The right to request copies of your personal information.

• Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

• Erasure: The right to request that we erase your personal information, under certain conditions.

• Restrict Processing: The right to request that we restrict the processing of your personal information, under certain conditions.

• Object to Processing: The right to object to our processing of your personal information, under certain conditions.

• Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

• Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw that consent at any time.

 

To exercise any of these rights, please contact us using the contact information provided below.

 

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6. Third-Party Links

Our services may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

 

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7. Children's Privacy

Our services are not intended for anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

 

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8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 

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9. Contact Us

If you have any questions about these Terms, please contact us at:

 

Ravens Nest Productions, Inc. 

3459 St. Rose Pkwy Unit 120-455

Henderson, NV 89052

events@ravensnestlive.com

 

Last Updated: June 4, 2025